Return policy

Customers who have purchased Products from us have within 14 days from the time they receive the Product(s) to return the Product(s) for a refund.

 

 

Once an order has been placed, it cannot be canceled or modified.

 

 

Products that were not purchased on us are not eligible for return under this policy.

Products must be returned in their original condition in their original and undamaged packaging to be eligible for return.

 

 

To request a refund, please send an email to [email protected] or WhatsApp with your order number in the subject line.

 

 

Sales representative will advise of your return eligibility and/or any additional action(s) that needs to be taken.

 

 

xlclub is not responsible for any returned Products lost or damaged in transit.